The Google Workspace applications included in the non-profit license include:
- Gmail: Secure, ad-free email with a custom domain for communication.
- Calendar: Organize meetings, events, and deadlines to keep everyone aligned.
- Docs, Sheets, and Slides: Collaboratively create and edit documents, spreadsheets, and presentations in real time.
- Meet: Video conferencing for meetings, training, and webinars.
- Forms: Simple data collection and surveys for feedback or event registrations.
- Keep: note-taking service to quickly capture ideas, create checklists, and set reminders.
- Chat: Instant messaging for quick team communications and project discussions.
- Sites: Create a user-friendly website for sharing information without coding.
- Drive: Cloud storage for centralized secured storage, easy file access, and sharing.
- Admin: Centralized management of Google Workspace (for workspace Admins only)
Together, these applications can allow us to maximize our support of service work through streamlined operations and enhanced collaboration without undue financial burden. The widespread use of Google, especially Gmail, means many of our members are already familiar with Google applications. Google also provides extensive user documentation for the workspace applications.
The implementation and maintenance of Google Workspace may pose certain challenges. Thoughtful planning during the design and implementation phase can reduce and simplify ongoing maintenance. This task can be challenging due to the varied technical expertise of our volunteer IT admins. Google’s Workspace Admin Help Center has information on starting a Google Workspace, and the Google Workspace community forum can be helpful with administration and configuration.
More importantly, the TIAA forum is a central platform for acquiring knowledge, guidance, and the opportunity to exchange ideas, experiences, and insights with other recovery-based Google Workspace administrators.
This is especially important within the context of recovery environments, where the traditions of our program distinctively shape our needs. For our forum members, here are links to some conversations in the forum:
- Technology Sharing session on Google Workspace (Recording) (Summary)
- Discussion on a reported potential Google Workspace Vulnerability
- Sharing and Discussion on Lessons Learned:
- Best Practices Document